Project summary

This project aimed to improve Snapper’s internal portals by upgrading the UI/UX to make them more intuitive, accessible, and user-friendly.

I focused on streamlining navigation, cleaning up the design, and creating a more consistent experience. These changes helped users find what they needed faster and made the portals easier to maintain and scale — improving both user satisfaction and team efficiency.

My Role

• Audited the existing designs to identify issues in UI, usability, accessibility, and security

• Built a scalable design system to guide future updates

• Collaborated closely with developers to align design with technical constraints

• Iterated designs based on feedback from stakeholders and users

Outputs

• Consistent and accessible UI across multiple portals

• A reusable design system with updated components and patterns

• Smoother user experience through improved navigation and layouts

Takeaways

Get early buy-in: Collaborating with stakeholders from the start ensures alignment with business goals and avoids rework.
Show value: Framing design improvements around business impact helps secure support and drive adoption.
Listen and adapt: Regular feedback loops with developers and stakeholders lead to better results.
Design for scale: A design system isn’t just a time-saver — it’s a foundation for future efficiency.